Privacy Policy

This website is owned by Southern Thailand Elephant Foundation, registered charity number 1176322.

We are registered with the Information Commissioner’s Office, the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

We are also proud to be a member of the Fundraising Regulator, that sets and maintains standards for charitable fundraising in the UK, ensuring it is respectful, open, honest and accountable.

We are committed to protecting your privacy. When you communicate with us by mail or online we may receive personal information about you. This Policy sets out how we will collect, use and store your personal information.

We will process any personal information that you provide to us in accordance with our obligations under applicable data protection laws and regulations, for the following reasons:

(a) to provide you with the services, products or information you have asked for;

(b) to administer your donation or support your fundraising, including processing Gift Aid;

(c) to comply with applicable laws and regulations, and requests from statutory agencies;

(d) for our own internal administrative purposes and to keep a record of your relationship with us;

(e) for the purposes of research such as supporter satisfaction research;

(f) for marketing purposes, to provide you with information about us, our fundraising campaigns, our events, our services, and any other information, products or services that we provide or provide access to;

(g) to manage your communication preferences with us generally;

(h) to ensure that content from our website is presented in the most effective manner for you and for your computer/mobile device.

We will keep your personal data for no longer than is necessary for the purposes for which it is processed.

We do not share, sell or pass your details to any third parties without your permission.

Whilst generally we will seek consent to process your data at the point we collect it, in some cases we may process data without consent where we are legally allowed to do so, and where we have legitimate reasons for doing so (e.g. to respond to a question you have asked us or to process and thank you for a donation you have made). In all cases we respect your legal rights.

You can request to ‘opt out’ of communications from us at any time, by contacting us either by email or by post to the addresses at the bottom of this page.

If you request to receive no further contact from us, we will keep some basic information in order to avoid sending you unwanted materials in the future, and to ensure that we do not accidentally store details for the same person multiple times.  If we did not retain this information then this could result in us contacting you again as we would no longer have a record of your request not to be contacted.


This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information, please see

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website and its owners will never ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Contact us

If you want to stop or change how we contact you, or if you have any other queries, please get in touch.

You can email us at:

You can write to us at: Southern Thailand Elephant Foundation, Lakin Rose, Pioneer House, Chivers Way, Histon, Cambridge, CB24 9NL, UK

Thank you for your support.